FAQs

Order Info
  • How long will it take for my order to arrive?

    Stocked items typically ship 1-2 business days after your order is placed. If the item(s) you are ordering are custom or painted, your order may take up to 15 business days to ship

  • What does next day shipping mean?

    Next day shipping is an option provided by Fedex.  It means that once your order is complete or ready for shipment, that we will ship it next day to arrive the following business day.

    *Saturday delivery is an extra fee and not an available option on our website*

  • Do you offer expedited shipping?
    Yes, expedited shipping can be chosen during the checkout process. For overnight shipping, please contact our customer service team prior to placing your order. Please note, if the product is custom or painted, this does not expedite the lead time to manufacture the product.
  • Where's my order?
    Login to your account at the top of the page. Choose the “My Orders” section. Click………
  • Can I use my tax exempt status online?
    No, please call our Customer Service Team at 1-800-426-9784 to place a tax exempt order.
Returns
Helmet Fitting and Paint Styles
Helmet Care
  • How do I care for my football helmet?
    Maintenance of the Schutt Helmet System is very simple. Any worn component part is easily replaced or changed, and if a fitting adjustment needs to be made, accessory parts are available from your local Schutt Sports Dealer. The 8500 Sideline Kit is pre-packaged with many of the items needed to perform the routine maintenance for your helmets. If your Schutt helmet has an AiR liner- It should be checked periodically to see that proper air pressure is maintained for the liner system.
  • Can I clean my football helmet?
    If the helmet shell requires cleaning to remove old decals, residue, scuff marks, etc., the model 7759 Helmet Care Kit is recommended for this purpose. This kit contains cleaners, polish, and sanitizer to clean 200-300 helmets. Other products may void warranties and could affect the protective capabilities of the helmet. DO NOT apply solvents or strong cleaning agents to the helmet shell, liner or interior parts. If you have a question whether a solvent or cleaner is approved, please contract Customer Service. The outside WARNING label must stay on the helmet, if it comes off in cleaning, please contact Customer Service for new labels.